Privacy Policy

1. Scope

FlatRiver Petal Lab ("we", "us") operates online courses and digital products related to pressed flower artistry. This policy covers www.flatriver.click and related pages.

2. Data We Collect

• Account and contact data (name, email, optional phone).
• Transactional data (purchases, access logs, refund requests).
• Usage data (pages viewed, device type, approximate location).
• Local storage data saved on your device (theme, favorites, cart, progress).

3. Use of Data

We use data to provide access to purchased modules, improve tutorials, process payments, combat fraud, and respond to support requests.

4. Cookies and Local Storage

We use cookies for session integrity and analytics. We store preferences such as theme, cookie consent, favorites ("Fallows"), cart contents, and learning progress in your browser's local storage. You can clear these at any time in your browser settings.

5. Sharing

We do not sell personal data. We may share data with service providers under contract (hosting, analytics, payment processing) strictly for service delivery and legal compliance.

6. Security

We apply encryption in transit, least-privilege access, and regular auditing. No method is 100% secure; we promptly address vulnerabilities when identified.

7. Retention

We retain personal data as long as necessary to provide services, meet legal obligations, and resolve disputes. We minimize retention where feasible.

8. Your Rights

Depending on your location, you may request access, correction, deletion, restriction, portability, or objection to processing. To exercise rights, contact us using the details below.

9. Contact

Email: [email protected] — Address available upon request for legal correspondence.